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The satisfaction of our clients and their recommendations speak best about our work and approach.
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In moments of mourning for the deceased, you can rely on us with full confidence.
We are proud to point out that in 2025 we celebrated 32 years of existence and performing our honorable work. The reason for our long-term work is based solely on the acquired reputation of providing funeral services at the highest level, as befits unfortunate events such as death.
POKOP was founded and registered in 1993 in Zagreb as a funeral services business. We believe that it was precisely thanks to the quality of our services that the number of requests increased, so POKOP grew from a business into a trading company POKOP d.o.o. With our work to date, we have achieved excellent results in our community, following European and global achievements, and we are constantly expanding and improving our offer.
Vision
The vision of POKOP d.o.o. is to remain the leading funeral agency in Zagreb and its surroundings, known for its expertise, reliability and complete organization of funerals. Our team provides all funeral services in one place – from the moment of death to the final act of burial.
Mission
We do not just sell products and services, but participate in a noble task; we advise, assist and organize everything that is necessary; from the moment we are informed of the news of the death until the act of final farewell.
How do we achieve this?
With quality service and the expertise of our employees, constant investment and expansion of our offer; we approach clients with due attention and understanding for the bereaved, sharing their burden of grief and understandable confusion in such situations.
Devotion to a noble task
In moments of mourning for the deceased, you can rely on us with full confidence, our experience and dedication to a noble task, as well as understanding and assistance from the moment you inform us of the death until the act of final farewell. Someone's death, like everything related to it, is certainly something that happens only once.
Leaving without return.
We approach everything related to death and burial with due attention and understanding for the bereaved, their burden of grief, and understandable confusion at that time.
With us, at such moments, everyone will find words of condolences, composure and appropriate urgency in the performance of all services.
Having given us your trust, you can be sure that everything will be as befits a funeral or farewell ceremony. We guarantee all mourners the necessary peace and composure in the final gatherings around the deceased.
At your invitation, we come to your home so that you do not have to leave your family and loved ones behind to organize a funeral or farewell. If you still decide to visit us, our offices are at your disposal in the very center of the city and in the eastern, western and southern parts of Zagreb.
DIRECTOR POKOP-a
Every important moment in life requires specific knowledge and skills in order to be appropriately and dignifiedly commemorated.
When it comes to organizing the departure of our loved ones to the afterlife, the role of the undertaker takes on special significance, as they are professionals who, instead of joy and happiness, will share with us all our pain and sorrow and be witnesses to our most intimate emotions. For this reason, people involved in the funeral business must be extremely discreet, compassionate and warm, and aware of the weight that each of us carries when losing a close member, they are much more than a collaborator you will hire or ask for advice. They are a support, a careful listener and a friend when you need them most.
Starting from the fact that we work with you in the most sensitive moment and environment, our approach is characterized primarily by gentleness in communication and understanding for all your inquiries and wishes.
We want you to feel comfortable with us, and our long-standing customer satisfaction and leading position in the region further confirm that we are your best choice. We take on everything necessary to say goodbye to your loved ones in the most dignified and appropriate way, without additional stress.